Curriculum Vitae

Professional Summary

Dynamic leader in digital strategy, international development, and innovation, with over 13 years of experience driving impactful programs across Southeast Asia and Africa. Proven track record of managing multi-donor initiatives funded by USAID, the World Bank, and UNICEF, delivering scalable, technology-driven solutions that empower marginalized communities, enhance education systems, and promote social inclusion.

Expertise in human-centered design, knowledge management, and AI integration enables delivery of transformative results in dynamic and complex environments. Leadership is grounded in fostering equity, building high-performing teams, and aligning digital strategies with organizational goals to deliver sustainable, measurable impact globally.

Work Experience

Director (Current Advisory Role)

Glean Asia | Phnom Penh, Cambodia | August 2020 – Current

  • Led strategic management and operations for Glean Asia, overseeing multiple high-impact projects
  • Expanded portfolio to include partnerships with UNFPA and Cambodian government agencies
  • Managed a cross-functional team of 24, implementing agile methodologies
  • Spearheaded development of media literacy toolkits reaching over 1,000 students and educators
  • Championed use of open data and open-source technologies in developing solutions

Director of Innovation

Alongsiders International | Phnom Penh, Cambodia | November 2019 - May 2024

  • Led strategic innovation initiatives across Asia and Africa
  • Spearheaded technological solutions for global growth of the Alongsiders movement
  • Championed digital grassroots approach to social change
  • Managed digital vendors and budgets for innovative tools and platforms

Innovation Program Manager

DAI, USAID | Phnom Penh, Cambodia | August 2015 – August 2017

  • Part of senior management team for USAID's Development Innovations project
  • Spearheaded creation of innovation lab training over 200 organizations
  • Led team of five advisory service members
  • Managed over 30 sub-programs with focus on digital solutions

Founder

Glean Asia | Phnom Penh, Cambodia | September 2011 – August 2015

  • Established consultancy focusing on media development and digital literacy
  • Developed strategic partnerships with key government agencies
  • Managed team to design and implement technology-driven solutions
  • Pioneered use of open-source technology solutions

Consultancy Experience

Open Source Mentor

UNICEF, Office of Innovation | Global | January 2024 - Current

  • Provided strategic management and technical advisory for UNICEF Venture Fund's portfolio
  • Mentored early-stage technology startups in emerging fields
  • Forged partnerships with technology sectors and global entities

Startup Research Consultant

The Asia Foundation | Phnom Penh, Cambodia | November 2019 – February 2020

  • Designed and conducted key informant interviews with 20 women-founded startups
  • Adapted an open-source startup guide to the Cambodian context
  • Delivered actionable recommendations for startup training programs and mentor matching initiatives

Technical Design Team Lead

Pact | Phnom Penh, Cambodia | June 2019 – October 2019

  • Led user-centered research and development of open-source tools for women entrepreneurs
  • Developed a chatbot tool that engaged over 3,000 users
  • Collaborated with local government agencies to promote open data usage

Technical Design Team Lead

Save the Children | Phnom Penh, Cambodia | November 2018 – January 2019

  • Directed user-centered research for children's integration into local government accountability
  • Developed digital and analogue tools for children's participation in governance
  • Promoted sustainable practices and stakeholder collaboration

Technology Research Consultant

OneWorld UK | Phnom Penh, Cambodia | September 2018 – December 2018

  • Led research team assessing risks faced by the LGBTQI+ community
  • Gathered key insights through stakeholder interviews
  • Contributed to development of programs addressing safety and public awareness

Technology Research Consultant

Yoti Ltd. | Phnom Penh, Cambodia | January 2018 – August 2018

  • Conducted comprehensive risk assessment on digital identity solutions
  • Engaged grassroots movements and stakeholders
  • Provided detailed report informing social impact initiatives

User Experience Consultant

Marie Stopes International Cambodia | Phnom Penh, Cambodia | December 2017 – April 2018

  • Led research and design of user-centered products for SRH services
  • Mapped barriers and norms among workers and management
  • Ensured tools were sustainable and culturally appropriate

Education

Master of Arts in User Experience Design

Falmouth University, Falmouth, UK | Merit

Thesis: State of Modern Mobile Learning in the Global South

Skills

Technical Skills

  • Digital Strategy & Innovation
  • Human-Centered Design
  • Open Source Technologies
  • AI Integration
  • Knowledge Management
  • Project Management

Soft Skills

  • Strategic Leadership
  • Team Building & Management
  • Stakeholder Engagement
  • Cross-Cultural Communication
  • Program Development
  • Grant Writing & Management