Designer · Researcher · ProfessorFor public GOOD
Empathy in
all things.
I teach and conduct technology research at the American University of Phnom Penh, after more than a decade leading Glean, a human-centered design consultancy working worldwide.
Portfolio
All work →Selected work
Health & e-learning · Marie Stopes · USAIDWorkerHealthResearch, design and e-learning for garment-factory health champions.Read the case study →
Women entrepreneurs · Pact · USAIDJomnehWe planned to deliver information. More than 300 women asked for someone to talk to.Read the case study →
Child participation · Save the ChildrenAccountability research with children in Prey VengChild-friendly documentation only works in a child-friendly environment.Read the case study →Latest writing
All writing →TeachingSeptember 2, 2026What Do You Want in This Box?A few weeks into teaching UI/UX in Phnom Penh, the hardest part has been convincing students that their own observation is the answer. It's also where a culture of human centered design starts, and it matters more now that the other box on their screen is a chat prompt.Field & PracticeJune 10, 2026Is This What You Mean?My son and I built a playable game prototype in thirty minutes with AI. The speed was fun. The feedback loop is what I can't stop thinking about.DesignMay 19, 2026Designing for the device they actually haveNotes from a UX research project in provincial Cambodia. What fourteen Cambodian teachers' phones taught me about designing for the device people actually have.
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