Posted On: June 13, 2014
“Remember that a website is just a communication tool. The most effective sites aren’t just piles of loose content, but are dead-clear in their message and have carefully curated content that is a reflection of what you want to say and what visitors want to see. You don’t have any special web skills for that.”- Chris Coyier
Posted On: June 4, 2014
When I first started freelancing, meeting in-person with clients was the most difficult part of the job. It wasn’t that I didn’t like meeting new people, or that I found it hard to communicate. Often I felt like a fraud and that if I asked hard questions I might be found out. Later I would realize this is a common issue people struggle with.
I fell back to what I was most comfortable with: an order taker. See, we have this problem from the time we enter college to when we take on our first jobs. Most of the entry level jobs we get after college are jobs where we show up and do as we are told. My previous jobs had all had me as more of a production artist or designer. So the jobs already came to me spec’d out, refined with the client, and approved.
Posted On: June 3, 2014
“Burnout, in my experience results from trying to give what I do not possess.” ~ Parker Palmer
I heard this quote on the Fizzle podcast. (If you are a freelancer, or someone trying to do their own thing, go give them a listen.) And it rocked my world this morning. It was like everything I’ve experienced about burnout was revealed in that one quote.
These are my thoughts…
Posted On: June 2, 2014
Adding value to the service you provide your clients can be difficult. I tend to find myself so focused on producing that I often forget that the value the client sees is more than just handing them a completed project on-time.
It’s easy to forget that we are serving people. Working remotely allows us to disconnect from the reality that on the other end of that email is a real person. The largest part of our job is listening and understanding a person’s needs.
Here are a few simple ways you can add value to your next project and create customers that love you.
Jesse Orndorff is a designer and developer from Seattle, WA. I've built a few products, I've designed for some the largest brands in the world, and I love partnering with my clients to build a better web. Let's work together.